In most industries there is a standard accepted turnover ratio. For example, in the retailing industry 100% + turnover at the store level is not uncommon. Over the years, our clients from all industries have indicated that a comprehensive hiring process which employs behavioral assessments will inevitably result in a turnover rate lower than their industry average. The assessments, however, have to be utilized in concert with other important parts of the due-diligence hiring process. Interviews, reference and background checks etc. No single instrument is intended to be used as the exclusive decision-maker in the hiring process.
